Last updated: [Date]

Your satisfaction matters to us.

Eligibility for Returns

We accept returns if:

• Item is unused

• In original packaging

• Request raised within [X] days of delivery

Non-Returnable Items

For hygiene and safety, the following may not be returned:

• Used products

• Washed items

• Clearance / sale items

• Personal care products

Damaged or Wrong Product

If you receive a damaged or incorrect item, contact us within 48 hours with photos/video.

Refund Process

Once approved:

• Refunds are processed within 5–7 business days

• Amount will be credited to original payment method.

Exchange

Exchanges are subject to stock availability.

Contact

For return requests:
📧 [your email]
📞 [your phone]